Atm05 FAQ — All your questions answered here

An NID is not required for initial registration. However, identity verification (KYC) is required before your first withdrawal — you will need to provide a photo of your NID or passport. This is essential for the security of your account.

No. atm05Only one account per person is permitted. If multiple accounts are detected, all of them will be closed and balances may be forfeited. For more details, Terms & Conditions Read more.

Log In Go to the login page. Select the Mobile or Email tab. Enter the number or email address and password used during registration. If you are logging in from a new device, you will need to verify an OTP.

On the login page Click the "Forgot Password?" link, enter your registered mobile number, and you'll receive an OTP to set a new password. The whole process takes about 2 minutes.

To close your account, contact live chat support. Alternatively, you can choose self-exclusion from the responsible gaming section. For more details, Responsible Gaming View page.

atm05The minimum age to register is 18. Registration by anyone under 18 is strictly prohibited. Withdrawals may be held until your age has been verified.

atm05The minimum deposit is just BDT 100. So you can start with a small amount. There is no fixed upper limit on deposits, though individual banking methods may have their own limits.

Your balance is usually credited within 5–15 minutes. If it has not arrived after 1 hour, contact Live Chat with your transaction ID and a screenshot. Issues are typically resolved within 24 hours.

atm05 atm05 charges no deposit fees. However, bKash, Nagad, or your bank may apply a small service charge according to their own policies — this is at the discretion of the respective payment provider.

If you send funds to the wrong number or account, contact Live Chat immediately. Provide the transaction ID and full details so action can be taken quickly. Please note that recovering funds sent to an incorrect number cannot always be guaranteed, so always double-check the number before making a deposit.

Yes, you can deposit using USDT (TRC-20 and ERC-20). Use the dedicated wallet address provided in your account dashboard for crypto deposits. Your balance will be credited after network confirmation.

The minimum withdrawal is BDT 300. The maximum daily withdrawal limit is BDT 500,000 (additional verification may be required for larger amounts).

Common reasons for a withdrawal being held up:

• KYC (identity verification) has not been completed yet
• Bonus Wagering Requirement Not Met
• Suspicious activity detected on your account
• Temporary Issue with Payment Method

Contact us via Live Chat for fast assistance.

No. Withdrawals can only be sent to a bKash/Nagad/Rocket account registered in your name. Transfers to third-party accounts are not permitted — this is for your security.

A withdrawal that is still "processing" may be cancellable. Once it is "completed," cancellation is no longer possible. Contact live chat immediately to request a cancellation.

Yes, KYC verification is required before your first withdrawal. Simply upload a photo of your NID or passport. Once verified, future withdrawals will go through without any extra steps.

A wagering requirement means you must place a certain number of bets before you can withdraw bonus funds. For example, if a BDT 100 bonus has a 20x wagering requirement, you need to place a total of BDT 2,000 in bets before the bonus becomes withdrawable.

When you log in each day, you will see a "Today's Bonus" section on your dashboard. Simply click it to add the bonus to your balance. Some bonuses are credited automatically, while others need to be claimed manually.

Share your referral link. Whenever someone registers and makes their first deposit using your link, you'll earn a referral bonus of up to BDT 500. The bonus amount depends on their deposit.

Most bonuses are valid for slots and casino games. Some bonuses also apply to Sports Betting. Each bonus clearly states which games it can be used on. For details, Promotions See on page.

RTP (Return to Player) is the percentage of total wagers a game pays back to players over the long run. atm05Slot games typically have an RTP of 95%–98%, which is among the best in the industry. You can check the RTP for each game in its info section.

Live Casino features real dealers streamed live via camera, giving you an authentic casino experience from the comfort of your home. Many tables also offer the option to chat in Bengali.

If you lose internet connection during a slot game, your session is automatically restored once you reconnect. For live betting, any active bets remain valid and results are settled fairly. If you run into any issues, contact us via live chat.

atm05You can bet on 20+ sports including cricket, football, tennis, badminton, basketball, volleyball, and e-sports. Real-time live betting on ongoing matches is also available. For more details, Betting See on page.

Change your password immediately and notify us via live chat. We will suspend your account right away and begin an investigation. Enabling 2FA (two-factor authentication) will significantly reduce the risk of future unauthorized access.

24/7 live chat is the fastest way to reach us. You can also email [email protected] with screenshots and a detailed description of your issue. We typically respond within 24 hours.

Yes, atm05 Licensed under an international gaming license and secured with SSL encryption. Our games are regularly audited by independent third parties. Every round's outcome is determined fairly by an RNG (Random Number Generator).